Terms of Service

Last Updated: November 2026

Welcome to Perfect Paws Bakery! These Terms of Service govern your use of our website and purchases made through our online store. By accessing our website or placing an order, you agree to these terms.

1. Business Information

Perfect Paws Bakery is a New Jersey-based limited liability company specializing in homemade dog treats and specialty pet products.

Our products are prepared in small batches and made to order.

Business Contact Information

Perfect Paws Bakery
P.O. Box 113
Spring Lake, NJ 07762
Email: perfectpawsbakery@gmail.com
Phone: 732-930-0793

2. Products & Ingredients

All Perfect Paws Bakery products are intended for pet consumption only.

Our treats are homemade using carefully selected ingredients. Because each batch is prepared by hand, slight variations in appearance, color, shape, and size may occur.

Product descriptions, ingredient lists, and other information are provided to help customers make informed purchasing decisions.

Customers should review all ingredients before purchasing, particularly if their pets have food allergies, sensitivities, or dietary restrictions.

Our treats are intended for supplemental feeding unless otherwise indicated on the product packaging.

3. Orders & Payments

All orders are subject to acceptance and product availability.

We reserve the right to cancel or limit orders due to ingredient availability, pricing errors, suspected fraudulent activity, or circumstances that prevent us from fulfilling an order.

If we cancel an order after payment has been collected, a refund will be issued for the canceled items, including applicable shipping charges as required by law.

All prices are displayed in U.S. dollars. Applicable taxes and shipping fees are calculated during checkout.

4. Made-to-Order Products

Our products are homemade and prepared to order.

Processing times may vary depending on order volume, product availability, and seasonal demand.

Customers will receive order confirmation and applicable shipping notifications using the contact information provided at checkout.

5. Shipping & Delivery

Perfect Paws Bakery currently offers $5 flat-rate shipping within New Jersey and $8 flat-rate to all other U.S. States

Customers are responsible for providing accurate and complete shipping information.

We make reasonable efforts to fulfill orders within our advertised processing and shipping timeframes. Delivery estimates are not guaranteed.

If we cannot ship an order within the applicable timeframe, we will provide the cancellation, refund, or delay options required by law.

Additional information is available in our Shipping Policy.

6. Returns, Refunds & Cancellations

Due to the homemade, made-to-order nature of our products, all sales are final for changes of mind.

We do not accept returns or exchanges for products that customers no longer want.

If an order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery with your order number and photographs of the issue.

We will review the circumstances and determine an appropriate resolution, including a replacement or refund when appropriate.

Order cancellations cannot be guaranteed once production has begun.

Nothing in this policy limits any refund, cancellation, or other consumer rights provided by applicable law.

Please review our Return & Refund Policy for additional details.

7. Product Storage & Pet Safety

Customers are responsible for following the storage instructions, feeding recommendations, and best-by dates provided with their products.

Always supervise pets while offering treats and ensure fresh drinking water is available.

Pet owners should introduce new treats gradually and consider their pets’ individual dietary needs.

If your pet has a known allergy, medical condition, or dietary restriction, consult your veterinarian before introducing new products.

Perfect Paws Bakery does not guarantee that every product will be suitable for every pet.

8. Website Accuracy

We make reasonable efforts to ensure that product descriptions, pricing, photographs, and availability information are accurate.

Because our products are handmade, actual items may vary slightly from photographs.

We reserve the right to correct errors, update product information, and modify pricing or availability.

If an error affects an order that has already been placed, we will contact the customer regarding the available options.

9. Intellectual Property

All original content on this website, including logos, photographs, graphics, product descriptions, and branding, is the property of Perfect Paws Bakery unless otherwise indicated.

Unauthorized reproduction, distribution, or commercial use of our original content is prohibited without prior written permission.

10. Acceptable Website Use

Customers agree to use our website only for lawful purposes.

Fraudulent purchases, unauthorized access, interference with website functionality, and other unlawful activities are prohibited.

We reserve the right to refuse or cancel orders involving suspected fraud or misuse, subject to applicable law.

11. Third-Party Services

Our online store operates using Shopify and may use third-party providers for payment processing, shipping, and other services.

These providers may have their own terms and privacy practices.

Personal information is handled according to our Privacy Policy and applicable privacy laws.

12. Limitation of Liability

To the fullest extent permitted by applicable law, Perfect Paws Bakery shall not be liable for indirect, incidental, special, or consequential damages arising from the use of our website or products.

Nothing in these Terms of Service excludes or limits liability for defective products, negligence, fraud, or other matters where such limitations are prohibited by applicable law.

13. Changes to These Terms

Perfect Paws Bakery reserves the right to update these Terms of Service as necessary.

Updated terms will be posted on our website with a revised effective date.

Changes will apply prospectively unless otherwise permitted by applicable law.

14. Governing Law

These Terms of Service are governed by the laws of the State of New Jersey, United States, except where applicable consumer protection laws require otherwise.

15. Contact Information

For questions regarding these Terms of Service, orders, or our products, please contact:

Perfect Paws Bakery
P.O. Box 113
Spring Lake, NJ 07762

Email: perfectpawsbakery@gmail.com
Phone: 732-930-0793